We operate across Baltimore, MD (EST) and London, UK (GMT/BST), with remote support available across multiple time zones.
Baltimore, MD: Monday – Friday, 9:00am – 6:00pm EST. Enquiries received outside these hours will be responded to on the next business day.
London, UK: Monday – Friday, 9:00am – 6:00pm GMT/BST. Our London team handles European and UK-based partnerships and enquiries.
For urgent enquiries outside of business hours, please email hello@healthkode.co and we'll get back to you as quickly as possible.
Common questions about availability, response times, and contacting Healthkode Group.
We aim to respond to all enquiries within one business day. For partnership and investment enquiries, we typically respond within 48 hours.
Yes. While our core teams are based in Baltimore and London, we work with partners and clients across North America, Europe, and beyond.
The best way to reach us is through the Contact Us page or by emailing hello@healthkode.co. For investment enquiries, use invest@healthkode.co.
Yes. Our subsidiary brands including The Nutricologist may have different operating hours and availability. Please check the relevant brand's website for details.
We observe standard UK and US public holidays. Our teams will communicate any extended closures in advance.
For time-sensitive partnership or investment conversations, we recommend reaching out by email directly and flagging the urgency in your subject line.
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